Official Data Protection Document

Privacy Policy MBI 918 – Our Full Commitment to Protecting the Personal Data of Malaysian Members

At MBI 918, your privacy is more than a line in a document – it is a responsibility we take seriously every single day. This Privacy Policy transparently and honestly explains how we collect, store, use, and protect the personal information of all our members in Malaysia.

Updated: 1 January 2026 Bahasa Melayu (ms-MY) Applicable to Malaysian users
High-Standard Data Protection
Compliant with Malaysia's PDPA
Data Encryption SSL 256-bit
Data Retention Secure Servers
Data Sales Never
Third-Party Access Limited & Controlled
Right to Erasure Available to Members
SSL
256-bit encryption for all data
0
Records of data sales to advertisers
24/7
System security monitoring
PDPA
Compliant with Malaysia's Personal Data Protection Act

1Introduction – MBI 918's Commitment to Your Privacy

Welcome to the Privacy Policy page MBI 918. We understand that your trust in our platform depends on more than just game quality or withdrawal speed – it also hinges on your confidence that your personal information is safe in our hands.

This document is written with one goal in mind: to explain clearly – in plain language, not confusing legal jargon – how MBI 918 handles the personal data of all our members in Malaysia. We are fully compliant with the Personal Data Protection Act (PDPA) Malaysia 2010 and all relevant international data security standards.

By registering for or using the platform MBI 918, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please contact us before continuing to use the platform.

Our Core Promise: MBI 918 has never and will never sell, rent, or give away members' personal data to advertisers, marketing companies, or any third party for commercial gain. Your data belongs to you.

2Types of Personal Data We Collect

MBI 918 only collects data that is strictly necessary to deliver our services effectively, ensure your account security, and comply with relevant legal requirements. Below is a full breakdown of the types of data we collect:

Data Category Example Information Primary Purpose Required?
Personal Identity Full name, date of birth, ID card number Age & identity verification (KYC) Mandatory
Contact Information Phone number, email address Account & security communications Mandatory
Financial Data E-wallet information (Touch 'n Go, GrabPay, DuitNow), bank name Deposit & withdrawal processing Mandatory
Usage Data Game records, betting history, session duration Service improvement & responsible gaming Automatic
Technical Data IP address, device type, operating system, web browser Security & fraud detection Automatic
User Preferences Favourite games, language settings, self-set limits Experience personalisation & responsible gaming Optional

Important Note: MBI 918 does not store full credit or debit card numbers, full bank account numbers, or passwords in readable format. All sensitive information is encrypted and stored using secure, proven storage methods.

3How We Use Your Personal Data

Every piece of data we collect is used for specific, legitimate purposes. MBI 918 does not use your data for any other purpose without notifying you and, where required, obtaining your consent:

  • Account Management: To create and maintain your member account, including the login process, identity verification, and profile management.
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), as well as your winnings withdrawals, quickly and securely.
  • Account Security: Identifying and preventing unauthorised access, fraud, money laundering, and other illegal activities that could compromise your account or finances.
  • Service Communications: To send important notifications regarding your account, transactions, changes to terms, or security issues via email or SMS.
  • Marketing (with consent): Sending promotional information, bonuses, and special offers to members who have given their consent. You may unsubscribe at any time.
  • Platform Improvements: Analysing usage patterns in aggregate (without identifying individuals) to improve the design, performance, and features of the MBI 918 platform.
  • Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and provide appropriate support to affected members.
  • Legal Compliance: To comply with legal obligations, regulatory directives, or court orders.

4Data Sharing With Third Parties

We take this principle very seriously: MBI 918 does not sell, rent, or share your personal data with third parties for their own commercial purposes. However, there are limited circumstances where data sharing is necessary and lawful:

Trusted Service Providers

We work with a carefully selected group of technical service providers to operate our platform – including licensed game providers, certified payment processors, and secure cloud infrastructure providers. All of these providers are required to comply with strict data protection standards and are only permitted to use your data for purposes we have specified.

Legal Requirements

MBI 918 will disclose required information when mandated by Malaysian law, court orders, or authorised enforcement bodies. In such situations, we will notify you wherever possible unless prohibited from doing so by law.

Fraud Prevention

In cases where we suspect fraud or serious criminal activity, we may share relevant information with the appropriate authorities or fraud prevention services operating under strict confidentiality obligations.

Data Sharing Does Not Mean Loss of Control: In all cases of legitimate data sharing, MBI 918 maintains strict data processing agreements with all relevant parties. They are prohibited from using your data for any other purpose and are required to delete it once it is no longer needed.

5Data Security – How We Protect Your Information

Protecting members' personal and financial data MBI 918 is our highest technical and operational priority. We continually invest in the latest security infrastructure to ensure your information remains protected at all times:

256-bit SSL Encryption

All data transmitted between your device and MBI 918 servers is encrypted using 256-bit SSL protocol – the same standard used by global financial institutions.

24/7 Monitoring

Our systems are continuously monitored by a dedicated cybersecurity team to detect and respond to any threats swiftly.

Strict Access Controls

Only authorised staff who require access to specific data to carry out their duties are permitted to do so. All access is logged and audited on a regular basis.

Secure Database

Data is stored in encrypted databases protected by industry-grade firewalls. Regular backups are performed to ensure data availability in the event of an emergency.

Shared Responsibility: While we do everything possible to protect your data, your account security also depends on your own actions. Always use a strong and unique password, never share your login credentials, and contact us immediately if you suspect any suspicious activity on your account.

6Cookies & Tracking Technologies

Platform MBI 918 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. Below is an explanation of the types of cookies we use:

Essential Cookies (Required)

These cookies are required for the platform's core functionality — such as maintaining your login session, processing transactions securely, and remembering your security settings. The platform will not function properly without them.

Performance & Analytics Cookies

Helps us understand how members use the platform – which pages are visited most, how long sessions last, and where users encounter difficulties. This information is collected in aggregate and does not identify individuals.

Functional & Preference Cookies

Allows the platform to remember your preferences such as your chosen language, favourite games, and personal display settings – ensuring a more comfortable and personalised experience every time you log in to MBI 918.

You can manage your cookie settings through your web browser's preferences. However, blocking essential cookies may affect the platform's functionality. For more information on how to manage cookies, please refer to your web browser's documentation.

7Your Rights as an MBI 918 Member

In accordance with the Personal Data Protection Act (PDPA) Malaysia 2010, you as a member MBI 918 have the following rights regarding your personal data:

Right of Access

You have the right to know what personal data we hold about you and to request a copy of it at any time.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request an immediate correction through your account settings or via our support team.

Right to Erasure

You may request the deletion of your personal data, subject to any legal retention obligations binding on us.

Right to Object

You have the right to object to the processing of your data for marketing purposes at any time, without needing to provide a reason.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform of your choice.

Right to Restrict Processing

You may request that processing of your data be restricted under certain circumstances, such as during a dispute about the accuracy of your data.

To exercise any of the above rights, please contact our privacy team via email at support@mbi918.click or via 24/7 Live Chat. We are committed to responding to privacy rights requests within 14 business days.

8International Data Transfers

As a digital platform operating on international-grade cloud infrastructure, your data may be stored or processed on servers located outside Malaysia in limited circumstances. However, MBI 918 ensures that all such international data transfers are subject to adequate safeguards.

This includes ensuring that the destination country or region provides an equivalent level of data protection, or by binding such transfers with appropriate data protection clauses. In all cases, the same level of data protection as committed to in this Privacy Policy will be maintained regardless of where the data is processed.

9Data Retention & Deletion

MBI 918 does not retain your personal data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:

  • Active Account Data: Retained for as long as your account is active and for a reasonable period following your last activity.
  • Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's tax and financial legal requirements.
  • Security Logs: Retained for 2 years for fraud detection and security incident investigation purposes.
  • Closed Account Data: Following account closure, basic personal data is retained for 5 years for legal compliance purposes, after which it will be permanently deleted or anonymised.

Early Deletion Requests: If you wish to have your data deleted ahead of the standard retention period (and there are no legal obstacles), you may submit a formal request to us. We will process your request and inform you of the outcome within 30 days.

10Changes to This Privacy Policy

MBI 918 may update this Privacy Policy from time to time to reflect changes in our practices, new technical requirements, or updates to applicable laws. When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying a clear notice on the platform's main page for at least 14 days
  • Sending email notifications to all active members for significant changes

We encourage you to review this Privacy Policy periodically. Continued use of the MBI 918 after the changes are published will be considered your acceptance of the latest version of this policy.

11Contact Us – Privacy-Related Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by MBI 918, our data protection team is ready to assist:

  • Privacy Email: support@mbi918.click (use subject: "Data Privacy Inquiry")
  • Live Chat: Available 24/7 in Bahasa Melayu via the MBI 918 platform
  • Response Time: Privacy enquiries answered within 14 business days

We take every privacy-related enquiry seriously. Our Malay-speaking team is ready to help you understand your rights and handle any personal data requests promptly and professionally.

Six Ways MBI 918 Protects Your Privacy

The concrete steps we take to keep your data safe at all times

End-to-End Data Encryption

Every bit of data transmitted between your device and the MBI 918 platform is protected by 256-bit SSL encryption. This includes login credentials, Touch 'n Go, GrabPay, and DuitNow e-wallet data, as well as all account communications.

SSL 256-bit
No Data Sales – Guaranteed

MBI 918 has never and will never sell members' personal data to advertisers, data brokers, or any third party for commercial gain. Your data belongs to you, and you alone.

No Data Selling
Strict Internal Access Controls

Only staff who require access to specific data to perform their duties may do so. All access is logged, audited, and continuously monitored by our security team.

Controlled Access
Full PDPA Malaysia Compliance

All of MBI 918's data handling practices are fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010. We conduct regular compliance audits to ensure these standards are consistently upheld.

PDPA Compliant
Regular Policy Updates

The cybersecurity landscape is constantly evolving. MBI 918 periodically reviews and updates our Privacy Policy to ensure it reflects current best practices and relevant changes in legislation.

Updated 2026
Full Control of Your Data, In Your Hands

You have the full right to access, correct, transfer, or request the deletion of your personal data. Our Malay-speaking team is ready to help you exercise these rights with ease.

Guaranteed Member Rights

Your Privacy is Safe at MBI 918 – Play with Peace of Mind

You now know how MBI 918 handles and protects your personal data responsibly. A secure, transparent platform that respects member privacy — that is our commitment. Register now and experience the difference for yourself.

256-bit SSL Encrypted Data No Data Selling Compliant with Malaysia's PDPA
FAQs – Privacy & Data
Can I request that my data be deleted?
Yes. Contact us via email or Live Chat with your deletion request. We will process it within 30 days, subject to any applicable legal retention requirements.
Does MBI 918 sell my data?
Never. MBI 918 does not sell, rent, or share members' personal data with any third party for their own commercial purposes.
How do I unsubscribe from promotional emails?
Click the "Unsubscribe" link at the bottom of any promotional email, or contact our support team and we will update your preferences immediately.
Bahasa Melayu